How You can Respond to Google Reviews and Get to Strengthen Your Online Reputation
Are you wondering the Reason as to why you need to respond to online reviews? This is given the fact that a good percentage of your prospects actually read online reviews and you know what an impact this creates and has on your business. The other reason is online reviews is just but free advertising.
The fact is, as we have highlighted above, that a lot of the search engine users actually depend on the business reviews they find online to finally rest their need to decide to purchase or not to purchase from a given entity for their needs for services or goods. Nonetheless, the 5 star rated entities don’t so obviously receive the deal anyway. For this reason,it is just necessary that you know how you can respond to Google reviews. Thus we will take a look at some of the tips.
We may still have to ask ourselves one more time, the significance of responding to Google reviews. The response is given for two reasons- it is just good for the business and it is as well a savvy SEO strategy. These are the reasons why it happens to be so.
The first reason is that it creates a valuable bond. Consumers will only continue using your products or services if they indeed feel that they are being listened to. Do not forget the fact of business and the competition out there which proves that the task and cost of attracting new customers is often a lot more costlier and harder than the task of retaining the current customer base.
Going forward you will realize that this is even an investment into the future which will pay off in due course. This is due to the fact that the owner responses are not only read by the reviewers but as well people who may turn out to be your future clients. In fact, a good percentage of the prospect population, up to 88%, actually trust the reviews more than they would personal recommendation.
So how do you respond to the Google Reviews anyway? Respond to all the classes and types of reviews, both negative and positive without any bias. For those entities in a similar practice as that of Julie Johnson Law, response to reviews becomes even more serious than you ever think it could be. If you happen to have fewer reviews then it is a sure way o run out of competition as your competitors will have a fair share of the market courtesy of the reviews that they have and ratings.
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